Understand incomplete requests
Caller“I need something tomorrow evening.”
Swarelic“Sure. Is this for your regular appointment or a new consultation?”
AI voice agent for Indian businesses Let AI handle your calls while you sleep!
AI that answers, understands and takes action.
- 24/7 available
- 12+ Indian languages
- 5 simultaneous calls
- No-code setup
How it works
From phone call to completed action.
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01
Connect your business
Add your business information, operating rules and the systems Swarelic should use.
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02
Let customers speak naturally
Swarelic understands the request, asks follow-up questions and maintains context throughout the call.
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03
Let Swarelic do the work
Book appointments, update systems, send confirmations, trigger workflows or hand the call to your team.
Your number. Your workflows. Your business rules.
AI voice agent use cases
Three calls you never have to take again.
“Can I get an appointment on Tuesday morning?”
Swarelic checks your calendar, offers the open slots and books one while the caller is still on the line. A WhatsApp confirmation goes out before they hang up. Reschedules and cancellations work the same way, in whichever language the caller speaks.
More about AI appointment booking
Example call · Appointment booking
“I saw your listing. Is it still available?”
Swarelic asks your qualifying questions, scores the lead and logs it in your CRM. Hot leads are transferred to your sales team while they are still interested, so your team spends its time on the callers most likely to buy.
More about AI lead qualification
Example call · Lead qualification
“Where is my order? I placed it on Monday.”
Swarelic queries your systems via API and answers in seconds. When a request can’t be resolved on the call, it goes to your team with the full context, so nobody has to ask the caller to repeat themselves.
More about AI customer support calls
Example call · Support & status
The product · Workflow builder
Build what happens
after “Hello.”
Swarelic comes with a no-code workflow builder. Configure exactly what your AI agent does during a call — without writing a single line of code.
Real conversations
Calls rarely follow a script.
Real callers interrupt, change their minds, leave out information and explain things in their own words.
Swarelic is built for that.
- No “press 1.”
- No memorized commands.
- No rigid call tree.
Handle corrections
Caller“Book 5:30... actually, make that after 6.”
Swarelic keeps the context and adjusts.
Follow unexpected turns
Caller“Before I book, do you have parking?”
Swarelic can answer the question and return to the booking.
Speak naturally across languages
Caller“Kal subah ka appointment mil sakta hai?”
Callers can speak naturally instead of navigating menu options.
AI voice agent vs IVR vs receptionist
Listens like a receptionist, scales like an IVR.
Natural conversation without giving up automation.
| Capability | Swarelic AI | Traditional IVR | Receptionist |
|---|---|---|---|
| Understands free-form caller intent | Yes | No | Yes |
| Holds a natural two-way conversation | Yes | No | Yes |
| Handles ambiguous or incomplete requests | Yes | No | Yes |
| Adapts questions based on caller context | Yes | No | Yes |
| Understands corrections and changes mid-call | Yes | No | Yes |
| Available 24/7 | Yes | Yes | No |
| Handles multiple calls simultaneously | Yes | Yes | No |
| Books & reschedules using live systems | Yes | Yes | No |
| Performs API actions during the call | Yes | Yes | No |
| Triggers confirmations, reminders & payment requests | Yes | Yes | No |
IVR follows the flow. Swarelic understands the caller.
Integrations
It doesn’t stop at answering.
Swarelic can read from and take action across the systems your business already uses.
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Google Calendar
Check availability and create bookings.
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HubSpot
Capture leads and update customer records.
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UPI
Generate and send payment requests.
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WhatsApp
Send confirmations and follow-ups.
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Google Sheets
Retrieve or update business information.
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Zapier
Trigger your existing workflows.
If your software has an API, Swarelic can become part of the workflow.
Human handoff
AI when it can help. Humans when they’re needed.
Not every conversation should be automated.
When a caller needs human judgment, has a sensitive request or falls outside the configured workflow, Swarelic can route the conversation to your team with the context already collected.
- Recognizes escalation conditions
- Transfers with context
- Keeps your team in control
Caller
SwarelicYour team
Handed over with context
- What the caller asked for
- Details already collected
- Why it needs a person
Industries
Built around workflows, not industries.
The conversation changes. The underlying problem is often the same: understand the request and complete the next action.
FAQ
Questions before you pick up the phone.
What is Swarelic AI?
Swarelic AI is an AI voice agent for businesses in India. It answers your inbound phone calls around the clock, understands what callers ask in their own words and in 12+ Indian languages, and completes the task in your systems, such as booking an appointment, qualifying a lead or checking an order status.
What is an AI voice agent?
An AI voice agent, also called an AI receptionist or AI calling agent, is software that answers phone calls and holds a natural spoken conversation with the caller. Unlike an IVR menu, it understands free-form speech, asks follow-up questions and completes tasks in your systems, such as booking an appointment or logging a lead. Swarelic AI is an AI voice agent built for businesses in India. Read the guide: What is an AI voice agent?
What can Swarelic AI do during a call?
During a call, Swarelic can check your calendar and book, reschedule or cancel appointments, ask qualifying questions and log the lead in your CRM, look up an order status in your systems over the API, send WhatsApp confirmations and payment requests, and hand the call to your team with the full context when a person is needed.
How does Swarelic book appointments during a call?
Swarelic checks your calendar while the caller is still on the line, offers the open slots and books the one they choose. A WhatsApp confirmation goes out before they hang up. Reschedules and cancellations work the same way, in whichever language the caller speaks. More about AI appointment booking.
How is Swarelic AI different from a traditional IVR?
A traditional IVR follows a fixed menu: callers press keys and wait. Swarelic holds a natural two-way conversation, understands free-form, ambiguous or incomplete requests, and keeps up with corrections mid-call. It still does what an IVR does well: it is available 24/7, handles multiple calls at once and takes actions in your live systems during the call.
Which businesses is Swarelic AI built for?
Swarelic is built for businesses that handle a meaningful volume of inbound calls, including clinics and other healthcare providers, real estate teams, automobile dealerships and service centres, hospitality, restaurants, salons and professional services. The conversation changes by industry, but the job is the same: understand the request and complete the next action.
Can Swarelic use my existing business number?
Yes. Swarelic works with your existing business number, so your customers keep calling the number they already know.
Can it connect to our existing software?
Yes. Swarelic is API-based and can connect with calendars, CRMs, booking systems, payment tools and other software that exposes an API or webhook.
What happens if Swarelic cannot handle a request?
You define when the agent should escalate. Swarelic can route the conversation to your team instead of trying to automate situations that require human judgment.
Does Swarelic replace my front-desk team?
No. Swarelic takes the repetitive calls, such as bookings, lead questions and status queries, and hands the conversation to your team when a caller needs human judgment, has a sensitive request or falls outside the configured workflow. Your team stays in control. See AI receptionist vs human receptionist.
Which languages does it support?
Swarelic is being built to support conversations across 12+ Indian languages, including multilingual interactions where callers naturally mix languages.
Can callers mix Hindi and English on the same call?
Yes. Callers can speak the way they normally do, including Hinglish such as “Kal subah ka appointment mil sakta hai?”, instead of navigating menu options. Swarelic is being built to support conversations across 12+ Indian languages, including calls where people naturally mix languages.
Can it handle several calls at once?
Yes. Swarelic is designed to handle up to five simultaneous calls without creating a traditional waiting queue.
Is Swarelic available now?
We’re currently onboarding early-access businesses while the product is being finalized.
Early access
Put Swarelic on your business line.
We’re opening early access to businesses that handle a meaningful volume of inbound calls.
What happens next
- 1Tell us a little about your business.
- 2We learn how your calls work today.
- 3We show you where Swarelic could automate the repetitive parts.
You’re on the list.
Thanks for your interest. We’ll be in touch to learn how your calls work and where Swarelic could help.