AI receptionist for clinics, salons and service centres
AI appointment booking, done before the caller hangs up.
Swarelic is an AI receptionist for your business line. It answers the call, checks your calendar, offers the open slots and books one while the caller is still on the line.
A WhatsApp confirmation goes out before they hang up. Reschedules and cancellations work the same way, in whichever language the caller speaks.
What it handles
Every booking call, start to finish.
The same AI voice agent handles new bookings, changes and confirmations, at any hour and in the caller’s language.
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New appointments
Swarelic checks your calendar, offers the open slots and books the one the caller chooses.
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Reschedules and cancellations
Changes work the same way as a new booking, while the caller is still on the line.
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WhatsApp confirmations
A WhatsApp confirmation goes out before the caller hangs up.
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Calls at any hour
Swarelic is available 24/7, so calls outside working hours are still answered.
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Several callers at once
Swarelic is designed to handle up to five simultaneous calls without a traditional waiting queue.
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The caller’s language
Callers book in the language they normally speak. Swarelic is being built to support 12+ Indian languages, including calls that mix languages.
How it works
From “Can I get an appointment?” to a confirmed slot.
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01
Connect your calendar
Add your business information, operating rules and the systems Swarelic should use, such as Google Calendar and WhatsApp.
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02
Let callers ask naturally
Swarelic understands the request, asks follow-up questions and keeps the context, even when a caller changes their mind mid-sentence.
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03
The slot is booked
Swarelic books the slot, updates your calendar and sends the confirmation. If the caller needs a person, the call goes to your team with the context already collected.
Step-by-step guide: how to automate appointment booking calls
Who it’s for
Built for businesses that run on appointments.
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Clinics and healthcare
Appointments, patient enquiries, service navigation.
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Salons
Bookings, reschedules and cancellations in the caller’s language.
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Service centres
Service bookings, dealership enquiries, follow-ups.
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Hospitality
Reservations, availability, guest requests.
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Restaurants
Bookings, order enquiries, common questions.
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Professional services
Lead intake, scheduling, qualification, routing.
FAQ
AI appointment booking: common questions.
Can the AI reschedule or cancel appointments?
Yes. Reschedules and cancellations work the same way as a new booking: Swarelic checks your calendar and makes the change while the caller is still on the line, in whichever language the caller speaks.
Does the caller get a confirmation?
Yes. A WhatsApp confirmation goes out before the caller hangs up.
Which calendars and tools does it connect to?
Swarelic can check availability and create bookings in Google Calendar, and send confirmations and follow-ups on WhatsApp. It is API-based, so it can also connect with booking systems and other software that exposes an API or webhook.
What happens to calls outside working hours?
Swarelic is available 24/7, so appointment calls are answered at any hour. It is designed to handle up to five simultaneous calls without creating a traditional waiting queue.
Is this an AI receptionist for clinics?
Clinics are one of the businesses it is built for, along with salons and service centres. Swarelic AI supports administrative workflows such as appointments. Medical advice and clinical decisions stay with your healthcare team.
What if a caller needs to speak to a person?
You define when the agent should escalate. When a caller needs human judgment, has a sensitive request or falls outside the configured workflow, Swarelic routes the conversation to your team with the context already collected.
Solutions
More ways Swarelic handles your calls.
Early access
Put Swarelic on your business line.
We’re opening early access to businesses that handle a meaningful volume of inbound calls.